Wednesday, November 7, 2012
Leaders don't differentiate themselves during the calm. The place they set themselves apart is in the storm. During crises, your team looks to you for direction and they gauge their "freak out" factor based on your reactions.
Preparing for the worst during times of calm only enhances the likelihood you'll weather the inevitable storms ahead. Invest the time while you've got the time to think and plan; otherwise you'll have more than a natural disaster to deal with -- you'll have to rein in a team that's panicked and terrified, too.
-- Mike Figliuolo